Self-updating help center
Article drafts ship the moment a Linear issue closes. AI keeps them aligned with your codebase as it changes.
Sourced from work you have already done
Pull drafts from commits, support threads, and shipped Linear issues. Publish what your team already wrote.
GitHub commits
Code changes become draft articles when the feature ships.
Support threads
Solved customer questions become help center entries.
Linear issues
Each closed issue ships with a draft, ready for review.
Review in two clicks
New drafts queue at the top of your help center navigation. Accept, edit, or reject without leaving the sidebar.
Polished by default
Components your team can ship without a designer. Translations, formatting, and analytics handled.
Multilingual
Auto-translated by browser language across help center, portal, and widget.
Numbered steps
Ordered lists render as labeled steps. Tables, code blocks, and embeds with one keystroke.
Analytics
Pipe page-view events to Google Analytics. See what gets read.
Embedded in your widget
Articles open inside the support widget. Reading happens without leaving the app.
Ships without a design pass
Headings, tables, and media styled to use as-is.
Editor components
Quotes, callouts, images, videos, code blocks. Each one a keystroke.
High performing startups choose Productlane
“Along with Superhuman, Productlane is the tool I recommend to every startup team I know. Whether you're just getting started or already an established company, Productlane is the tool for your support and feedback!”
“The tight integration with Linear makes our lives easier by reducing duplication.”
“Productlane transformed our engineering process to being massively more customer oriented.”
Customer support for modern companies
Omnichannel support engineered for AI. Built around Linear to turn customer messages into code instantly.
